At Aruga Health Depot, we respect your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, and safeguard your information in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173).
1. Information We Collect
We collect only the information necessary to do business with you. This includes:
Personal Information: Name, email address, phone number, and company/institution details provided via our Contact forms or Request for Quote pages.
Transaction Data: Purchase history and quotation requests.
Technical Data: Cookies and IP addresses to improve website performance and user experience.
2. How We Use Your Data
We do not sell your data. We use your information strictly for the following purposes:
Processing Requests: To generate official quotations and process purchase orders.
Logistics: To coordinate delivery with our courier partners.
Communication: To update you on order status, stock availability, or government bidding requirements.
Compliance: To meet legal and tax obligations in the Philippines.
3. Information Sharing
We value your trust. Your data is never sold to third-party advertisers. We only share necessary details with:
Logistics Partners: (e.g., LBC, 2GO, or private trucking) solely for the purpose of delivering your items.
Government Bodies: (e.g., BIR) only when legally required for tax and auditing purposes.
4. Data Security
We implement digital and physical security measures to protect your data from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet is 100% secure.
5. Your Rights
Under the Data Privacy Act, you have the right to access, correct, or request the deletion of your personal data held by us.
Contact Us
If you have questions about this policy or wish to exercise your data privacy rights, please contact our Data Protection Officer at:
